Are you new to Village Crossroad Animal Hospital? We’re excited to meet you and your pet! New clients receive $40 off their first visit.

Frequently Asked Questions (FAQs)

At Village Crossroad Animal Hospital, we understand that pet parents have important questions about their companion’s care. Below, you’ll find answers to some of the most common inquiries we receive. If you don’t see your question here, please feel free to call us at (912) 219-3941 — we’re always happy to help.

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View Our FAQ’s

Where are you located?

Our clinic is conveniently located at:
50 Meeting St, Savannah, GA 31411
We’re proud to serve families and their pets throughout Savannah, The Landings, Dutch Island, and the surrounding communities.

Do you accept walk-in appointments?
We operate by appointment only to ensure that every pet receives the personalized time and attention they deserve. Please call us or use our online appointment request form to schedule a visit.
What types of pets do you treat?
Village Crossroad Animal Hospital specializes in the care of dogs and cats. We offer a full range of veterinary services, including wellness exams, vaccinations, dental care, surgery, and geriatric care.
What payment methods do you accept?

We accept:

  • Cash
  • All major credit and debit cards
  • CareCredit financing
  • Pet insurance reimbursements

Payment is due at the time services are rendered. For more details, visit our Payment Options page.

Do you accept pet insurance?

Yes! We are happy to work with any pet insurance provider. While we do not bill insurance companies directly, we will provide you with the necessary documentation to file your claim quickly and easily.

Can I request prescriptions or food refills online?

Yes, you can request prescription refills and pet food directly through our Online Pharmacy or by calling us. Please allow 24–48 hours for requests to be processed.

What should I bring to my pet’s first appointment?
For your first visit, please bring:

  • A copy of your pet’s medical records (if available)
  • A list of current medications
  • Any behavioral or health concerns you’d like to discuss
  • A completed New Client Form, or plan to arrive a few minutes early to fill one out in person
How often should my pet have a wellness exam?

We recommend annual wellness exams for most adult pets, and more frequent visits for puppies, kittens, and senior pets. Regular checkups help us catch issues early and keep your pet happy and healthy.

What if my pet is nervous at the vet?
Our team is trained to create a calm and supportive environment, especially for anxious or fearful pets. If your pet has special needs, please let us know when booking your appointment — we’ll take extra steps to ensure a comfortable visit.
How do I schedule an appointment?
You can schedule an appointment by: